Customer Service Administrator
Sydney - Parramatta, NSW, Australia
Permanent / Full Time
Customer Service & Call Centre
Customer Service
Synaco are currently seeking ambitious and bright Customer Service Administrator who are interested in joining an industry leading concreting and hardware supplies company
Guaranteed plenty of variety in your role, there is never a chance to be bored.
This client aims to train and develop your skill sets, with possibilities for future career progressions.
More about the role:
- Seven Hills location
- $32.89ph + Super
- 7am start time
- ASAP start
What’s in this for you?
- Build a career in the on- site hire industry
- Be a part of a successful and friendly branch
- Great company culture
- Opportunity for career development
- Temp to perm – long term work guaranteed for the right person
- Plenty of OT once permanent
Duties include:
- Respond to customer requests for products, services, and company information.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Answer customer telephone calls and emails promptly to avoid on-hold wait times.
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
- General ad-hoc duties
About you:
- Previous customer service officer or administration experience
- Professional, Resilient and confident with a customer service delivery focus
- Impeccable communication skills, both verbal and written
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS Office suite
** Must have full Australian working rights ***
*** Only short-listed candidates will be contacted ***